Professional Resume
John H. Palmer
Boston, MA 02125/617-894-7734/johnpalmer@palmereditorial.com
EDUCATION
Sacred Heart University, May 2006 Fairfield, CT
Master of Arts in Teaching
Initial Connecticut K-6 Certification (013)
Southern Connecticut State University, May 1996 New Haven, CT
Bachelor of Science, Broadcast and Print Journalism
RELATED SKILLS
Content Management Systems - Saxotech, Lyris, Webtools, StrongView, ZopeMedia, E-Publishing, NewsCred. Monday.com, Slack, Microsoft Teams
Content Marketing – B2B, business development, communication, sales, advertising and marketing, finance and accounting, leadership, management, and organizational strategy, healthcare safety and security, healthcare regulation and compliance, and technology.
Social Media – WordPress, BlogSpot, Facebook, Twitter, LinkedIn
Desktop Publishing – Adobe InDesign, ProofHQ online proofing platform
Project Management – Manage editorial production process from concept to completion
Supervisory – Comfortable supervising large groups of employees, conducting meetings
EDITORIAL EXPERIENCE
Matter Communications Boston, MA/Hybrid Full-Time
Content Writing Specialist May 2023-September 2023
Lead content specialist for busy Boston PR firm
Responsible for content creation for four high-tech clients; regular client interface for quality control
Handled editorial content and client handoffs for major rebrand strategy
SAI360 Remote Short-Term Contract
Copywriter November 2022-January 2023
B2B marketing copywriter specializing in governance, regulation and compliance for healthcare and EHS&S verticals; long- and short-form content including blogs, whitepapers, and case studies
Strategized with SMEs to brainstorm, plan, and execute content marketing strategy
Strengthened content team process by introducing content briefs and editorial templates
PYMNTS.com Remote Full-Time
Senior Writer, Branded Content September 2021-August 2022
Wrote client-sponsored content pertaining to payments, eCommerce and financial technology
Worked closely with our data, analytics, research and design teams to produce long-form, narrative-driven data journalism centered on the latest industry trends and topics
Areas of focus include A2A, B2C, B2B, P2P, APIs, cross-border payments, consumer finance, payments orchestration, credit unions, artificial intelligence, machine learning, blockchain, mobile commerce, voice recognition technology, augmented reality and virtual reality
Demand Science/Pure B2B, Inc. Danvers, MA
Content Specialist January 2020-December 2020
Content generalist for data-driven lead generation marketing agency providing full-funnel content marketing solutions to target up to 62 million global technology buyers
Create and distribute marketing copy to advertise products for HR, IT, and financial clients to positively impact sales and marketing ROI
Research industry-related topics and prepare well-structured drafts using digital publishing platforms
Interview industry professionals and incorporate their views in blog posts
Edit and proofread written pieces before publication
Conduct keyword research and use SEO guidelines to optimize content
Promote content on social networks and monitor engagement
Identify customers’ needs and recommend new topics
Coordinate with marketing and design teams to illustrate articles
Simplify Compliance/BLR, Inc. Middleton, MA
Freelance Editor/Writer Nov. 2016-Dec. 2020
Palmer Editorial Consulting (www.palmereditorial.com) Boston, MA
Owner and Founder June 2018-Present
Private service offering content marketing writing and other editorial services for small businesses in the Greater Boston area.
Copyediting and proofreading services
Media training and relations
Literary coaching and tutoring
Voice talent for podcasts and webinars
Gasworld Magazine Hopkinton, MA/Cornwall, UK
U.S. Editor January 2018-June 2018
U.S. Editor for company that is the leading source of global industrial gas news, views, and information
Executive leader for monthly print and digital magazine products, including the U.S. edition of Gasworld Magazine, and Specialty Gas Report
Frequent travel to locations in Europe and U.S. for industry conferences and meetings with sources and customers.
Wellesley Information Services Dedham, MA
Managing Editor, insiderBOOKS November 2016-June 2017
Chief production editor overseeing editorial process of line of interactive books and eBooks
Responsible for publishing technical instruction titles for companies including SAP, IBM, Pricewaterhouse Coopers, and SUSE
Oversee production, marketing, updates, and growth of entire electronic book library
Constant communication with, and supervision of authors and book sponsors, both on and off site
HCPro/Simplify Compliance/BLR, Inc. Danvers, MA
Managing Editor, Safety April 2013–Nov. 2016
Writer and editor for two newsletters, weekly blogs and e-zines covering the hospital and medical clinic safety and security audience
Book editor monitoring publishing process from subject generation, to author recruitment and supervision. Work with author throughout developmental editing process as well as marketing and sales
Webinar moderator for live 90-minute shows – recruit and organize speaker talent from conception to completion, ensure audience participation and troubleshoot as needed
Serve as consultant and healthcare safety and security expert to colleagues on safety team to help develop books, online learning materials, and workshops
Analyze customer needs and market trends by conducting regular focus groups and surveys
Facilitate customer connection and input through moderation of online talk groups about safety topics
Search engine optimization of weekly content to ensure optimum Web exposure of published material
Gatehouse Media New England Concord, MA
Editor, Billerica Minuteman and Bedford Minuteman September 2012-April 2013
Responsible for editorial content of two weekly newspapers and online news portals in northwest suburban Boston. Assigned stories to and monitored progress of staff of three reporters
Copyedited all content and directed layout and pagination of print edition using Saxotech software
Regularly updated news Website using ZopeMedia software and provided real time breaking news coverage through social media outlets such as Twitter and Facebook
OTHER EMPLOYMENT HISTORY
Schoolteacher/Instructor 2007–2012
Current Connecticut K-12 Elementary Education certificate (013)
Classroom teacher in settings ranging from second grade to high school and special education
Specialized in differentiating lessons for special education students, high achievers, and students with Cerebral Palsy, Autism and other disorders
Public Safety Officer Fairfield, CT
Sacred Heart University 2003-2005
Responsible for safety and well-being of more than 2,000 students and staff of Sacred Heart University
Vehicle patrol of campus; responding to calls for aid; Investigation of crimes and suspicious persons
Instructor Trainer responsible for training officers in cardiopulmonary resuscitation (CPR), automatic external defibrillator (AED), and First Aid
Member Service Representative/Lifeguard/Aquatics Director Westport, CT
Westport/Weston Family Y 1991-2011
As senior director, attended public events to advocate the mission of the YMCA
Responsible for safety of patrons at busy YMCA pool facility
Head lifeguard in charge of supervising weekend shifts
Taught YMCA swim curriculum to students of many ages
Coordinated and taught CPR training for entire YMCA staff
Emergency Medical Technician
Current Connecticut and Massachusetts Basic Lifesaving certificate
Served as volunteer and paid EMT for several Connecticut fire departments and emergency medical services